Terms & Conditions

2.1 These Terms apply to all Services provided by Get AI Powers unless expressly agreed otherwise in writing.

2.2 A binding Agreement is formed when:

• the Client signs a Proposal or SOW; or
• the Client confirms acceptance in writing (including email); or
• the Client pays any invoice relating to the Services.

2.3 In the event of conflict, the order of precedence is: (1) Signed Proposal, (2) These Terms, (3) Any other referenced documents.

3.1 Services are limited strictly to what is described in the applicable Proposal.

3.2 Any work not expressly included is out of scope and may require a separate agreement or change order.

3.3 The Company shall use reasonable care and skill in the provision of the Services, but does not guarantee error-free outputs, uninterrupted operation, or any specific commercial outcome.

3.4 The Company does not guarantee specific commercial results including revenue, meetings booked, conversions, sales, or pipeline value.

4.1 The Client shall:

• Provide timely access to systems, accounts, data, APIs and credentials required for delivery;
• Ensure accuracy, legality and compliance of all data supplied;
• Maintain ownership and administrative control of all domains, email accounts, CRMs, and platforms;
• Ensure all outbound activity complies with applicable laws (including GDPR, PECR, CAN-SPAM, CASL, and equivalent regulations).

4.2 The Company is not responsible for delays or failures caused by incomplete, inaccurate, or late Client inputs.

5.1 Fees are stated exclusive of VAT unless otherwise stated.

5.2 Invoices are payable within 7 days of issue unless otherwise agreed.

5.3 The Company may suspend Services if payment is overdue without liability.

5.4 All setup fees, build fees and retainers are non-refundable unless explicitly stated otherwise in writing.

5.5 If payment is not received by the due date, the Company may charge interest on the overdue amount at 5% per annum above the Bank of England base rate, accruing daily until payment is made in full.

6.1 Any change to scope, functionality, integrations, or requirements must be agreed in writing.

6.2 The Company reserves the right to re-quote Fees and timelines for changes.

7.1 Pre-existing IP remains the property of the owning party.

7.2 Subject to full payment of all Fees, ownership of the specific system, workflows, and automations built for the Client under the proposal shall vest in the Client.

7.3 The Company retains ownership of its: underlying frameworks; methodologies; prompt structures; reusable logic; non-client-specific code; know-how.

7.4 The Company grants the Client a perpetual, royalty-free licence to use any company-owned components embedded within the deliverables solely as required to operate the system.

7.5 The Client may not resell, sublicense, or commercialise the company's underlying IP without written consent.

8.1 The Client acknowledges that AI outputs: may be probabilistic; may contain errors; should be reviewed before use.

8.2 The Company does not warrant that AI outputs are error-free, compliant or suitable for any specific purpose.

8.3 The Client remains fully responsible for decisions, actions and communications generated using AI systems.

9.1 Services rely on Third-Party Tools outside the Company's control.

9.2 The Company is not responsible for: outages; API changes; pricing changes; feature removals; platform bans or suspensions.

9.3 Any third-party licence fees are payable directly by the Client unless otherwise agreed.

10.1 Each party shall comply with applicable data protection laws.

10.2 The Client confirms it has lawful grounds to process any personal data supplied.

10.3 The Company will implement reasonable technical and organisational measures but does not guarantee absolute security.

10.4 Where required, a separate Data Processing Agreement (DPA) shall apply.

11.1 Each party shall keep confidential all non-public information received.

11.2 Confidentiality obligations survive termination for 3 years.

12.1 Services are provided “as is” and “as available”.

12.2 All implied warranties are excluded to the fullest extent permitted by law.

13.1 The Company's total liability shall not exceed the Fees paid in the 12 months preceding the claim.

13.2 The Company shall not be liable for: loss of profit; loss of revenue; loss of data; reputational damage; indirect or consequential loss.

13.3 Nothing limits liability for death, personal injury, or fraud.

14.1 Either party may terminate the Agreement or any ongoing maintenance and support services by giving 30 days' written notice.

14.2 Where termination notice is served by the Client, the final 30-day period shall be used to: implement and migrate the system into the Client's own environment; configure and deploy workflows within the Client's own licences; hand over documentation reasonably required to operate the system.

14.3 During the termination notice period, development and implementation work required to complete deployment into the Client's environment shall be charged at £200 per hour, unless otherwise agreed in writing.

14.4 The Company may terminate immediately for non-payment, material breach, or where the Client becomes insolvent.

14.5 On termination: all unpaid Fees become immediately due; access to Company-managed environments may be withdrawn; ownership and licences granted under Clause 7 remain subject to full payment.

17.1 The Client may not assign this Agreement without written consent.

17.2 The Company may subcontract or delegate any part of the Services, provided it remains responsible for overall delivery.

19.1 This Agreement constitutes the entire agreement between the parties.

19.2 If any provision of this Agreement is held to be unlawful or unenforceable, the remaining provisions shall remain in full force and effect.

21.1 Notices under this Agreement shall be in writing and may be served by email.

21.2 Notices sent by email shall be deemed received on the next business day.